Published 17:48 30.01.2026

Account Name and Identity Verification Policy

Atlant Trade requires customers to provide accurate personal information when creating and verifying an account.

The name registered in an Atlant Trade profile should correspond to the account holder’s legal name as shown on a valid government-issued identity document. This requirement helps protect customers, prevent unauthorized account use and support identity-verification, payment and withdrawal checks.

This policy explains the applicable name requirements, how discrepancies may affect an account and what customers should do if their information needs to be corrected.

Why Accurate Personal Information Is Required

Accurate account information helps Atlant Trade:

  • Confirm that an account belongs to the person using it;
  • Prevent identity theft and unauthorized account access;
  • Detect fraudulent or duplicate accounts;
  • Complete identity and security checks;
  • Review deposits and withdrawal requests;
  • Comply with applicable anti-money-laundering and fraud-prevention requirements;
  • Protect customers, employees and payment partners.

Providing false, misleading or incomplete information may result in additional verification, processing delays or account restrictions.

Name Requirements

When registering an Atlant Trade account, customers should enter their full legal name as it appears on their current identity document.

Customers should not use:

  • Nicknames or usernames;
  • Invented or false names;
  • Another person’s name;
  • Unexplained initials;
  • Symbols or decorative characters;
  • Business or company names for a personal account;
  • Intentionally incomplete personal information.

The registered name should belong to the person who controls and uses the account.

Matching the Name on Your Identity Document

During identity verification, Atlant Trade may compare the name in the customer’s profile with the name displayed on the submitted document.

Minor differences do not necessarily indicate fraud. Differences may occur because of:

  • Transliteration between alphabets;
  • The inclusion or omission of a middle name;
  • Different ordering of given names and surnames;
  • Spacing or punctuation;
  • Marriage or another legal name change;
  • A typographical error made during registration;
  • Regional naming conventions.

Such discrepancies may require manual review or additional documents. Customers should contact Atlant Trade support rather than creating another account or submitting altered documents.

Correcting a Typographical Error

If you notice a spelling mistake or another error in your registered name, contact Atlant Trade support as soon as possible.

You may be asked to provide:

  • A valid government-issued identity document;
  • A photograph or video verification;
  • Confirmation of your registered email address or telephone number;
  • An explanation of the requested correction;
  • Additional information required to protect the account.

Atlant Trade may restrict certain account functions while the correction is being reviewed. The availability of a correction depends on the nature of the discrepancy, the account’s verification status and applicable security requirements.

Do not create a second account solely to correct an error unless Atlant Trade support instructs you to do so.

Legal Name Changes

Customers who have legally changed their name should request an account update through an official Atlant Trade support channel.

Supporting documents may include:

  • An updated passport or identity card;
  • A marriage certificate;
  • A divorce certificate;
  • A court order;
  • Another official document confirming the legal name change.

Atlant Trade may verify both the previous and current names before updating the account.

Payment and Withdrawal Details

Where required, the name associated with a bank account, payment method or other withdrawal destination should correspond to the verified Atlant Trade account holder.

Using payment details belonging to another person may result in:

  • Additional verification;
  • Delayed payment processing;
  • Rejection or return of a transaction;
  • Temporary restrictions on deposits or withdrawals;
  • A review under applicable fraud-prevention or compliance procedures.

Customers should use payment methods that they own and are authorized to control. Any exceptions must be expressly permitted by the platform’s current terms and payment rules.

False or Misleading Account Information

Atlant Trade may investigate an account when there are reasonable grounds to believe that it was registered using:

  • A false or stolen identity;
  • Another person’s documents;
  • Deliberately inaccurate personal information;
  • Manipulated or forged documents;
  • Information intended to avoid verification requirements;
  • Multiple identities used to circumvent platform restrictions.

Depending on the circumstances, Atlant Trade may request additional documents, temporarily restrict affected account functions, reject a transaction, suspend the account or terminate access to the platform.

Serious suspected fraud, identity theft or unlawful activity may also be reported to the appropriate payment provider or authority where required by law.

Account Restrictions and Customer Funds

A name discrepancy does not automatically mean that a customer’s funds will be forfeited.

Any balance, open position, pending withdrawal or returned payment will be handled in accordance with:

  • The applicable Client Agreement;
  • Identity-verification requirements;
  • Withdrawal and refund conditions;
  • Anti-money-laundering and fraud-prevention procedures;
  • Payment-provider requirements;
  • Applicable legal obligations.

Withdrawals may be delayed while Atlant Trade confirms the identity of the account holder, investigates suspected fraud or completes a required compliance review.

Atlant Trade may be unable to process a withdrawal until the customer provides sufficient information to establish ownership of the account and the relevant funds.

What to Do If Verification Fails

If your verification is rejected because of a name mismatch:

  1. Review the name entered in your Atlant Trade profile;
  2. Compare it with your current identity document;
  3. Check whether the difference is caused by spelling, transliteration or name order;
  4. Contact Atlant Trade through an official support channel;
  5. Explain the discrepancy clearly;
  6. Provide the requested original documents;
  7. Wait for the review before submitting another verification or withdrawal request.

Submitting repeated applications with different information may delay the review.

Protecting Your Personal Information

Identity documents should be provided only through official Atlant Trade verification or support channels.

Customers should never disclose:

  • An account password;
  • A one-time verification code;
  • A cryptocurrency wallet seed phrase;
  • Remote access to their device;
  • Payment-card security codes unless entered through an authorized payment form.

Be cautious of anyone who claims that a separate payment is required to correct your name, complete verification or release a withdrawal. Confirm any such request directly with official Atlant Trade support.

Before Creating an Account

Before completing registration:

  • Enter your full legal name;
  • Check the spelling carefully;
  • Follow the name order shown on your identity document where possible;
  • Use your own email address and telephone number;
  • Do not register on behalf of another person;
  • Make sure that your identity document is valid and readable;
  • Review all information before confirming the account.

Taking a few moments to verify these details can prevent unnecessary delays during identity verification and withdrawals.

Final Reminder

Atlant Trade customers must provide truthful and accurate personal information.

The name registered on an account should correspond to the customer’s legal identity. Genuine spelling mistakes, transliteration differences and legal name changes may require additional review, but customers should contact official support instead of creating duplicate accounts or submitting inaccurate documents.

False identities, forged documents and deliberate attempts to avoid verification requirements may result in account restrictions or termination. All decisions affecting customer funds remain subject to the applicable agreement, verification procedures and legal obligations.

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